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Services & Support

We offer you support and training on our products or introduce you to our developers program.

Support

Our support services
Support Language
English
Experts at your disposal
Assistance with technical problems
If something goes wrong
Settlement of exchange & repair
Keeping you up to date
New releases and updates
For support inquiries, you have the following options:

If you are already a customer, you can reach the Securosys support portal at support.securosys.com

Please note that the support ticket should be at least 15 minutes old so that our support team can get trough your ticket and help you with your inquire. For support requests please have your support ticket number ready. 

PHONE
LOCATION

EMEA

+41 58 255 0112
Switzerland
+41 44 552 31 31
SIX Interbank Clearing (SIC) Members
+49 834 1438 6997
Germany
APAC
+85 258 033 704
Hong Kong
AMERICA
+1 571 619 6378
USA
PHONE
LOCATION

EMEA

+41 58 255 0112
Switzerland
+41 44 552 31 31
SIX Interbank Clearing (SIC) Members
+49 834 1438 6997
Germany
APAC
+85 258 033 704
Hong Kong
AMERICA
+1 571 619 6378
USA

Training

We offer training to operate, run and maintain Securosys equipment. This includes:

Basic training

for the Primus S500 HSM

Basic training

for the Primus X- and E-Series HSM

Expert training

for the Primus HSMs

Please find details about upcoming trainings here or send an email to training@securosys.ch.

HSM Training Events

Developers Program

If you develop applications that require HSMs, you can get a developer account with Securosys. With this account you will receive your own partition on a Primus X-Series HSM, a copy of the provider to access the Primus (JCE/JCA, CNG, PKCS#11, openSSL) and the necessary login credentials. This access is for development purposes only.

For more information please contact info@securosys.ch.

Return of Packing Material

You can return to us the packaging material for recycling (Switzerland only). Please contact us via info@securosys.ch

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Contact us

Contact us if you have any further questions about products or services.

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